Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping policy below for important information regarding order processing and delivery within the United Arab Emirates.

Shipping Coverage

We currently ship within the United Arab Emirates (UAE) only.
At this time, we do not offer international shipping.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive a notification once your order has been shipped.

Please note that during peak seasons, promotions, or holidays, processing times may be slightly delayed.

Delivery times are estimates and may vary depending on your location and courier service operations.

Shipping Fees

Shipping charges will be calculated and displayed at checkout unless otherwise stated (e.g., free shipping promotions).

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking details. Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure that your shipping address and contact number are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, please contact us immediately at Info@tuckit.shop
 before your order is dispatched.

Delays, Lost, or Damaged Packages

While we aim to deliver within the estimated timeframe, we are not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

If your package arrives damaged or you experience delivery issues, please contact us within 48 hours at Info@tuckit.shop
, and we will assist you in resolving the matter.

Failed Delivery Attempts

If delivery fails due to customer unavailability or incorrect details, additional delivery charges may apply for re-attempted delivery.